🎫 Magic Report System
Magic Report System is a complete in-game support and ticket management system for FiveM, allowing players to submit reports and communicate directly with staff without leaving the game.
Staff can manage reports through a dedicated dashboard with live conversations, ticket claiming, priority controls, quick actions, permissions, and persistent report history.
Features
In-game player reports
Configurable report categories
Detailed report descriptions
Optional evidence links
Unique report IDs
Personal report history
Eligible report reopening
Live staff response updates
Dedicated staff report queue
Report search and filtering
Ticket claiming
Priority and status management
Real-time player and staff chat
Typing indicators
Unread message notifications
Persistent conversation history
Staff statistics
Configurable permissions
Quick staff actions
Multiple interface themes
Discord webhook logging
Automatic database setup
Localisation support
Staff Dashboard
Authorised staff can:
View active reports
Search by report ID, player, or reason
Filter by category, priority, and status
Claim and release reports
Update report priority
Change ticket status
Reply directly to players
Review conversation history
Monitor unread messages
View staff statistics
Manage personal settings
Quick Actions
Configurable staff actions include:
Heal players
Revive players
Bring players
Return players
Teleport to players
Spawn vehicles
Use built-in noclip
Each action can be restricted through the permission system.
Permissions
Magic Report System supports:
Group-based permissions
Individual staff permissions
Owner overrides
Configurable staff roles
Permission presets
Database-stored permissions
Action-specific restrictions
Compatibility
Frameworks
✅ Qbox
✅ QBCore
✅ ESX
✅ Standalone
Supports
✅ Automatic framework detection
✅ oxmysql
✅ Automatic database creation
✅ Automatic schema updates
✅ Discord webhooks
✅ Localisation
✅ Persistent report history
Configuration
Server owners can customise:
Commands
Staff groups
Permissions
Report categories
Report reasons
Priorities
Ticket statuses
Cooldowns
Staff actions
Themes
Branding
Sounds
Notifications
Chat text size
Data retention
Discord webhooks
Perfect For
Public servers
Whitelisted communities
Serious roleplay servers
Large staff teams
Player support systems
Moderation-focused communities
Servers replacing Discord-only support
Servers looking for organised report handling
Support
Need help?
Join our Discord community for support, updates, and announcements.